Information collection
SelfDev Online collects various types of information from our users to provide an optimal browsing and purchasing experience. This includes:
- Personal Information: We collect personal information that you voluntarily provide to us such as name, email address, contact details and payment information. This information is primarily needed to facilitate your use of the site and for us to deliver the services you have requested.
- Browsing History: We also track your browsing history on our website including pages visited, time spent on pages, links clicked and the searches you make. This data helps us improve the user experience and provide more relevant content.
- Device Information: We collect information about the device you use to access our site, such as your IP address, browser type, and operating system. This helps us optimise our site’s performance for your specific device.
Use and storage of information
Your data is stored securely on our servers and databases. Personal information is used to manage your account, process transactions, and respond to customer service requests. Browsing history and device information are used to improve website functionality, analyse site usage, and tailor marketing efforts.
We may share some of your data with trusted third-party vendors such as payment gateway providers for transaction processing, and analytics tools to help us understand our site usage. These third parties are obligated to maintain the confidentiality of your information and are not permitted to use it for any other purpose.
Security protocols such as encryption, firewalls, and secure socket layer technology are implemented to protect your personal data from unauthorised access or disclosure.
Data retention and deletion
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Upon request, we will delete or anonymise your personal data unless it is necessary to retain it for legitimate business or legal purposes.
Registration data
When you create an account on our website, we securely store the username you’ve selected and your email address, along with any additional personal details you choose to add to your user profile. You have the ability to view, modify, or remove your personal information at your convenience (though your username cannot be altered). Please note that our website administrators also have the capacity to view and edit this information as necessary for operational purposes.
Purchase data
When you make a purchase on our website, we securely store pertinent data related to the transaction. This includes information like your name, email address, billing details, and the specifics of the products or services you’ve purchased. We retain this information to help us manage your account, process refunds or returns if necessary, and enhance your customer experience by providing personalised recommendations and support.
Comments
When you leave comments, we collect the data shown in the comment form, along with your IP address and browser user agent string, to help with spam detection. Your comments and any associated personal information such as your username or email address will be stored indefinitely on our platform. This allows us to recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Contact form
When you reach out to us through our contact form, we collect the details you provide in the form which may include your name, email address and the contents of your message. This information is used solely for the purpose of responding to your enquiry and providing you with the customer service you need.
The data from your contact form submission is stored on our secure servers and is accessible only to our customer support team. We retain this information for a certain period of time to help us handle any follow-up questions or issues, but it is never used for marketing purposes without your explicit consent.
Google analytics
At SelfDev Online, we use Google Analytics, a web analytics service provided by Google, Inc., to understand how our website is being used in order to improve the user experience.
Google Analytics collects anonymous information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google.
Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognising you on return visits to this site by disabling cookies on your browser.
Embedded content (Pintrest, Instagram & YouTube)
At SelfDev Online, we sometimes use embedded content, plugins, and pixels from third-party partners to enhance your user experience, track customer interactions and perform analytics.
These components may collect certain information, including your IP address, browsing behaviour and other relevant data. This information helps us optimise our campaigns, improve our services and deliver a more personalised experience.
It’s important to note that these third-party components behave as if you visited their website directly and they may gather data about you, use cookies, embed additional third-party tracking and monitor your interaction with the embedded content.
We work exclusively with trusted third-party partners who are committed to ethical and legal data handling practices. They adhere strictly to applicable data privacy regulations, ensuring the protection of your personally identifiable information.
Cookies
SelfDev Online uses cookies, which are small text files that are placed on your computer or device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
Cookies enable us to improve our website’s functionality and to better understand how visitors use our site. If you would prefer not to have cookies tracked, most web browsers allow you to manage cookie usage through their settings.
You can choose to block all cookies or only certain types of cookies. However, please note that if you do choose to disable cookies, you might not be able to access all of our content or services.
For detailed instructions on how to control or delete cookies on different browsers, we recommend you visit the support page of your specific browser.
GDPR compliance
As a company that respects your privacy, we comply with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights including the right to access, correct, update, or request deletion of your personal information.
We have implemented measures to ensure that the rights of the GDPR are respected and executed. To exercise any of these rights, please contact us at our designated contact address.
This privacy policy was last updated on [insert date]. We reserve the right to update or change our Privacy Policy at any time, so please review it frequently.
Thank you for trusting SelfDev Online with your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.